Frequently Asked Questions

Everything buyers usually ask

Can't find your question here? Send it to us on WhatsApp and we'll get you a straight answer.

Tenure & Pricing
Is The Serra Residences really freehold?

Yes, the development sits on freehold land, redeveloped from the former Pastoral View & 11 Bassein Road site. See the Freehold page for the full scarcity and value-retention data.

Has official pricing been released?

Not yet. This is a pre-launch site, so any pricing shown is an indicative estimate for planning purposes only. WhatsApp us to be notified the moment the confirmed price list is released.

When is the expected completion (TOP)?

Expected completion is Q4 2030, based on the current construction timeline. This is subject to change and will be confirmed closer to launch.

Units & Layout
What unit types are available?

Seven types across 133 total units, from 2 Bedroom + Study through to Penthouse, split between two collections: Levels 4-16 and Levels 18-28. Full sizes and floor plans are on the Unit Types page.

Which units come with a private lift?

Private-lift access is available on the 4 Bedroom Premium, 5 Bedroom Premium, and both Penthouse types, accessed via Levels 1, 2, 3 or 17 depending on stack.

Are the windows double-glazed?

No, the windows are not double-glazed. If sound insulation is a priority for you, let us know and we can flag which stacks face quieter internal courts versus the road.

Is gas provided in every unit?

Gas provision varies by unit type. We can confirm exactly which units include piped gas when you speak with us, as this differs across the 2 Bedroom through Penthouse types.

Is EV charging available?

Power provision for EV chargers has been factored into the carpark design. Confirm the exact lot allocation and charger rollout with us directly.

Facilities & Building
What are the facility operating hours?

Shared facilities (pools, gym, function room, tennis court and pavilions) operate from 7am to 10pm daily.

How many lifts does the building have, and how fast are they?

The development is served by multiple lifts sized and speed-rated for a 28-storey residential tower; private lifts additionally serve the premium and penthouse stacks directly. Exact lift specifications can be shared on request.

How is parking allocated?

Carpark lots are split across Basement (33 lots), Level 1 (52 lots) and Level 2 (21 lots), including accessible lots, plus 23 dedicated bicycle lots. Penthouse units come with a dedicated carpark lot.

Is entry to the building and facilities secured?

Yes, access throughout the development, including lifts and facility decks, uses QR or card-based entry.

How much of the site is greenery?

Roughly 50% of the site is softscaped, spread across the wellness garden, retreat lounge, zen deck and pool surrounds.

Location & Access
How far is it to Novena MRT?

About a 9-minute walk via a sheltered, 24-hour underground link through Tan Tock Seng Hospital to Exit A. No need to cross a road, and no shelter gaps along the way.

Is there a direct route to St. Joseph's Institution Junior?

Yes, around 10 minutes on foot via a pedestrian overhead bridge, meaning no road crossings for school-going children, or about 2 minutes by car.

Where is the sales gallery / showflat?

At 11 Bassein Road, S309839, right next to the actual project site at 7 Bassein Road. About a 3-minute drive or 8-minute walk from Novena MRT Exit A.

Buying Process
Who is the developer, and are they reputable?

Far East Organization, Singapore's largest private property developer, with over 780 developments and 55,000+ homes delivered since 1960, and 14 FIABCI World Prix d'Excellence awards.

Who handles the legal side of the purchase?

The appointed conveyancing solicitor for this project is Dentons Rodyk & Davidson LLP. We can walk you through the standard purchase and legal timeline when you're ready.

How do I book a showflat visit?

The fastest way is WhatsApp. Tap any "Book a showflat visit" button on this site, or message us directly, and we'll confirm a slot that works for you.

Still have a question?

Message us directly on WhatsApp. We typically reply within the day.

Ask on WhatsApp โ†’